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Algar Group

We are part of Algar Group. With over 87
years of history
, more than 2 million customers and a
corporate governance model that inspires innovation,
sustainability, commitment and integrity. Algar Group
does business in Service, Tourism, Agribusiness
and ICT. Our group does business in Brazil and
Latin America, where we maintain close relationships
with our customers and value human potential.


With the purpose and vision of People Serving People,
the group, which has more than 23,000 associates,
is among the best companies to work for in Brazil
and maintains solid and continuous growth.
In 2016, we had net revenue of BRL 5 billion.

    Algar Tech in Numbers

  • Over
    300 customers.

  • A team of 12,000
    associates

    (as we call our employees)

  • 100% presence
    throughout Latin America.

  • 7,500 work positions for
    Customer Management operations.

  • Multichannel assistance
    in 6 languages.

  • 21% of interactions performed
    via digital channels.

  • 3 Data Centers
    in Brazil.

  • 4 software factories.

  • Gross revenue of
    BRL 902 million in 2016.

Where We Are

In the course of our 18-year trajectory, we have expanded
frontiers throughout all of Latin America, with
offices in the biggest cities of Brazil, units in Colombia,
Argentina and Mexico, and an operational
presence in a total of 16 Latin American countries.

Our strategy is to work closely and grow with our customers,
allowing constant evolution and expansion into new geographies,
whether in Latin America or in the rest of the world.

Select the country, state and city, to check
the location of each of our offices.

Our Services

Customer Relationship Management

We rethink and reinvent thow things get done. Our portfolio provides solutions in customer service, sales, retention, backoffice, and credit and collection, with flexible business models and contracts focused on results.

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Technology Environment Management

Algar Tech is dedicated to understanding businesses and rethinking models that are always aligned with the results that matters most: availability and rapid, high-quality solutions. Our Technology Environment Management offers NOC, SOC, End User Support, Environment Support, Data Center and Cloud Services.

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Telecom Service Management

These solutions optimize the management of field services through georeferencing, availability management, remote attendance and a specialized team that delivers complete Network, Telecom and Telecommunication Deployment, Maintenance and Network and Telecom Monitoring.

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Sustainability

We believe in balancing environmental, social and
economic sustainability governed by respect
throughout our entire value chain. We guarantee
respect for individuality and diversity in all
our initiatives, and invest in programs that
provide quality of life, ombudsman services,
benefits and internal policies that focus on
human respect and development.

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Innovation

We are immersed in digital transformation because
innovation is natural for us. We live every day in
an ecosystem that thrives on transformational innovation.
In this way, we can rethink your operations and results
to incorporate the most current trends inindustry
and user behavior.

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