Customer Relationship Management Digital Bill Bollection

Digital Collection is an Algar Tech solution that operates in the credit recovery cycle.

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The future of the receivables cycle

Robust and modern, the solution aims to prevent default, increase and accelerate credit recovery, especially in the first 30 days of delay.

Turn defaulters into potential customers by engaging early in the collection cycle with Digital Collecting.

Why modernize the Receiving Cycle??

  • 70%
    Increase of 70% * in debt negotiations made online in 2017
  • 4x
    The chance to maximize recovery is 4 times * higher by digital means
  • 42%
    42% * of debtors indicate interest in completing self-service negotiation

Optimize the payment schedule of your customers. The focus of Digital Collection is early engagement.

This means that the solution works especially in the pre-collection phase in order to guarantee receipt on the invoice due date.

What Digital Billing does for your company

Guarantee receipt on time

Guarantee receipt on time

Reduce customer churn

Reduce customer churn

Change of strategy according to market variables

Change of strategy according to market variables

Cleaning and enriching mailing to define strategy

Cleaning and enriching mailing to define strategy

Create custom recovery templates

Create custom recovery templates

Digitizing of collection processes

Digitizing of collection processes

Access customer according to the most appropriate channel and wording

Access customer according to the most appropriate channel and wording

Let's rethink your collection?
Come and rethink with us!

Hi, I am Duda, What can I do for your company?

Have you already met Duda, our collection bot? It offers a personalized, agile and intelligent service, managing to solve more than 50% of the calls without needing human interaction.

This means that you can have a more focused call center team, counting on Duda to solve several calls (more than 500 a day) and negotiations, speeding up your time and giving more dynamism to your team!

  • 285 thousand More than 285 thousand visits
  • 526 526 deals closed on a single day
  • 24 million Over 24 million balance recovered
  • 50% Reached 50% conversion without human intervention
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Duda

Why Choose Digital Billing?

Prevent default and maximize credit recovery, with business intelligence, broad experience and digital solution.

Smart targeting

Smart targeting

Digital + human interaction

Digital + human interaction

Business templates

Business templates

Models of propensity

Models of propensity

Digital integrations

Digital integrations

Expertise

Expertise

Scale

Scale

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at your company!

What results can you expect from Digital Billing?

  • 14%
    14% growth in credit recovery with the smart activation ruler (Financial Segment)
  • 75%
    75% recovery performed by digital media without any human interaction (Telecom Segment)
  • 82%
    82% reduction in volume of requests for payment documents (Retail Segment)
  • 40%
    Over 40% recovery and migration in online migration processes (Financial Segment)
  • 7%
    7% increase in credit recovery on sending late payment reminders (Banking Segment)
  • 65%
    65% contact effectiveness through Big Data intelligence with the Activation Ruler (Financial Segment)

Learn about companies that are revolutionizing the digital experience

Manufacturing industry

Financial

Agribusiness

Utilities

Retail

Communication and ICT

Insurance

Transportation

Construction

Education

Health

Tourism

Government

Schedule a meeting with us!
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