Customer Relationship Management
Promote digital transformation in the way your business relates to its consumers.
Understand how it works
How do you want to serve your client today? We have customizable and agile solutions enabling you to relate with your customer at any time and in the best way. A simple and pleasant experience for your customers, and profitable for your company.
What are your customer relationship challenges?
Low customer
retention
High effort to get in touch
Customer management and
experience enhancement
High cost of
customer interaction
Implementation
of telesales
Lack of omnicanality
and structure
How we can help you
Learn about solutions that will improve your Customer Relationship.
Digital Relationship
We transform, manage and operate relationship based on intelligence and automation. We study your business to propose a customized and innovative solution. We believe in the Customer Centric methodology, and take this concept into your company to generate efficiency, engagement and profitability of the customer base.
Digital Backoffice
Our new Digital Backoffice solution simplifies the problems you face at your company’s customer service. We combine automation, intelligence and human empowerment and thus bring efficiency in service and reduce risks with a design of your client's journey. A solution with six specialties, agile, customizable and intelligent.
Digital Collection
We rethought bill collection and developed a new cycle of receipts. Based on a study of your business’s needs, we map out your client's journey, make an intelligent profile segmentation, and work preventively and correctively to avoid default and maximize recovery.
Home Office, nossa nova entrega
Sabemos que o contexto de Home Office trouxe novos desafios para sua gestão de relacionamento com o cliente. E por isso repensamos possibilidades para te ajudar a levar seu Call Center para o modelo de teletrabalho. Temos soluções para quem precisa de time, de estrutura, de gestão ou ainda de agentes virtuais. Tudo isso para que sua empresa se adeque rapidamente, com assertividade e expertise.
Learn about areas that are revolutionizing the digital experience
Manufacturing industry
Financial
Agribusiness
Utilities
Retail
Communication and ICT
Insurance
Transportation
Construction
Education
Health
Tourism
Government
Talk to a specialist
We will contact you!
Know more about our other solutions
Know more about the services offered by Algar Tech and discover how we are rethinking the way we relate to customers.
Technology
Environment
Management
Innovative solutions to maximize your productivity
Your technology environment has to be always available; we bring innovative solutions to maximize your productivity and let you take care of what really matters: your business.
Join our community and learn how to promote Digital Transformation in your company.
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