Provide the best working experience for your team with Algar Tech's Digital Workplace services.

Digital Workplace Solutions

Convenience for the employee through intuitive and autonomous digital support.

We offer managed services focused on automation for Digital Workplace, ensuring better availability and productivity for your employees.

+ 0 %
in technology user productivity.
0 %
of satisfied users served through digital channels.
Distinctive features

Why choose Algar Tech's Digital Workplace services?

We are leaders in Digital Service Desk and Workplace Support Services, according to the ISG Provider Lens 2022.

IT User Productivity

We help increase productivity, with on-demand assistance without waiting for human intervention, solving up to 83.5% of calls through the virtual assistant.

Agility in deployment through replicable models

Technology operationalization takes place on average within two weeks. We have replicable delivery models and simple, fast integrations through APIs.

Multichannel self-service with a simple and intuitive interface

Improved user experience for convenience through multichannel service, featuring a virtual analyst with a satisfaction rate of over 90%.

Business model focused on value generation

Increase the retention of service through automation and targeted call routing, and reduce company costs with telephony teams.

Success Case

Meet Estella, voted the best virtual Service Desk analyst in Brazil.

Our virtual agent operates on various channels, serves anywhere, and at any time. Voted the best Virtual Analyst by the Help Desk Institute in 2019 and 2021.

Testimonials

What Our Clients Say

A empresa Algar Tech é referência e tem um padrão muito qualificado e refinado de recrutamento e também de atendimento.

Os serviços são entregues com altíssimo grau de qualidade, sempre proativos e compromissados com as demandas da equipe.

Parabéns!

Empresa do setor financeiro

Time atento aos KPIs, propondo novas soluções, entrando em contato com o cliente e apoiando nas necessidades da Empresa.

Empresa do setor de logística

Qualidade do serviço prestado, organização, comprometimento da equipe técnica e dos gestores.

Empresa do setor de papel e celulose

Discover more Algar Tech solutions to improve the productivity of your technological environment:

24x7 observability and automation with specialized support for your technological environment.
Managing your Cloud journey with cost optimization, scalability, and security.
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