Observability of critical environments and operations in order to maximize the business result.
Maximize your business results by ensuring integration between application and ICT infrastructure monitoring.
Real-time monitoring of your business and infrastructure performance
Algar Tech’s Network Operation Center (NOC) offers observability of environments and critical operations, maximizing business results and ensuring integration between application and ICT infrastructure monitoring.
We monitor your business and infrastructure performance in real-time, notifying stakeholders, escalating incidents, and managing critical incidents to restore operations, as well as extracting data for capacity and availability plans.
Algar Tech's Network Operation Center helps your business keep running
Algar Tech’s Network Operation Center can do for your company:
- Real-time monitoring of business and ICT infrastructure performance.
- Extraction of data and events from assets for capacity and availability planning.
- Security assets, crime identification, infractions, and ongoing attacks.
- Card transactions, machine response times, and rollbacks.
- Escalation process from the beginning of the occurrence aiming at restoring operations.
- Notification of clients, users, solution providers, and suppliers.
- Critical incident management (war room).
- Event management.
How we ensure business availability
Observability of ICT infrastructure
Observability of ICT infrastructure using Big Data and Data Science.
WIT automation platform
Pre-defined automation packages, creation of new automations, or use of existing runbooks, and solution direction.
Proactive service orchestration monitoring
Multi-channel notifications, client-specific business rules, and event-based workflow execution.
Specialized team
We have professionals certified in ITIL (Information Technology Infrastructure Library).
Standardized procedures
Our processes allow for a quick response to incidents and minimize your business's downtime.
Wisdom Information Technology, Algar Tech's orchestration platform
WIT Algar Tech is a platform that transforms the ICT infrastructure management journey through a digital solution for automation, integration, systemic orchestration, monitoring and multichannel notification in an optimized and effective way.
See how WIT works:
Traditional monitoring
WIT Algar Tech
What Algar Tech's NOC delivers to your business
Through the Management Center, we identify risk conditions for business continuity and detect interruptions in services related to network data systems, security, hardware, operational servers, databases, and applications, proactively and in some cases correctively (reactively).
We continuously monitor events related to ICT assets, processes, services, and business applications in order to identify their current and future state with the aim of minimizing downtime and maximizing uptime, as well as notifying stakeholders and monitoring event resolution.
- Intelligence
- Efficiency
- Results
The Management Center allows:
Identify risk conditions
- Network data systems;
- Security;
- Hardware and operational servers;
- Databases;
- Applications.
Diagnose service interruptions
- Network data systems;
- Security;
- Hardware and operational servers;
- Databases;
- Applications.
Continuously monitor
- Events related to ICT assets;
- Processes;
- Services;
- Applications.
What our clients say
Algar Tech is a reference and has a very qualified and refined standard of recruitment and service.
The services are delivered with a very high level of quality, always proactive and committed to the team's demands.
Congratulations!
Team attentive to KPIs, proposing new solutions, contacting the client and supporting the company's needs.
Quality of service, organization, commitment of the technical team and managers.
Together we can drive the success of your business
Talk to our experts and discover how our Network Operation Center service can change your business.
Click the button below, fill out the form, and wait for our contact!
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