We integrate and connect people and organizations in a unique way.
Rethink new forms of relationship between companies and customers
We develop complete CX and MSP solutions that deliver the best service for our client and its
customers.
Through technology, intelligence, know-how from 24 years in the market and the management of data and people, we create
long-lasting and efficient relationships with technology.
Leader in the Digital Service Desk and Workplace Support Services
in NPS in 2022, 28 points above the market average
Customer Experience
We provide incredible experiences at every stage of the customer journey.
Managed Service Providers
To serve a market that will stop at nothing, it’s good to have a partner who supports your business in everything.
Telecommunications
We help companies from various sectors achieve better results.
After all, when it comes to the future, many people dream. We make it happen.
Logistics and transportation
Agribusiness
Media and technology
Insurance
Banking and financial institutions
Public services
E-commerce and retail
Subscription services and monthly fees
Consumer goods
Automotive
Alerta Digital
A parceria entre a Algar Tech e uma empresa de serviƧos financeiros, emprĆ©stimos, financiamento de veĆculos, investimentos e conta digital trouxe resultados incrĆveis. O desafio era reduzir o retorno de chamados, ampliar o atendimento por canais virtuais e aumentar a…
Customer Onboarding
Que tal gerar experiĆŖncia para o seu cliente e mais resultados para o seu negĆ³cio? Apresentamos nossa mais nova oferta de Back Office Digital, que promete melhorar a experiĆŖncia do seu cliente com 6 especialidades para cada um dos seus…
GestĆ£o de ReclamaƧƵes
Que tal gerar experiĆŖncia para o seu cliente e mais resultados para o seu negĆ³cio? Apresentamos nossa mais nova oferta de Back Office Digital, que promete melhorar a experiĆŖncia do seu cliente com 6 especialidades para cada um dos seus…
GestĆ£o e GovernanƧa para esta empresa fabricante de eletrodomĆ©sticos
Mesmo sendo um dos maiores fabricantes de eletrodomĆ©sticos do mundo, nosso cliente enfrentava vĆ”rios desafios. Dentre eles, a dificuldade em garantir o cumprimento dos prazos das ordens de serviƧos e boa comunicaĆ§Ć£o entre time de campo e consumidor, alĆ©m da…
GestĆ£o de ReclamaƧƵes para esta empresa do segmento de EletrodomĆ©sticos
Quer saber como as soluƧƵes de backoffice da Algar Tech ajudaram um importante cliente do segmento EletrodomĆ©sticos a aumentar 23% no Ćndice de soluƧƵes e 90% da satisfaĆ§Ć£o com atendimento, alĆ©m de reduĆ§Ć£o de 25% no tempo de resposta? Aperte…
For 24 years we have been offering customer relationship services and IT environment management with the aim of: connecting people and organizations in a unique way.
We are present in Brazil and throughout Latin America.
associates
clients
net revenue in 2022
Come and make it happen with us!
Let's drive your business success together
Looking for a partner that delivers efficient results and makes things happen?
Talk to our experts and see how our solutions can help and optimize your business.
